THE RIGHT WORDS

AT THE RIGHT TIME

WITH CONFIDENCE

THE RIGHT WORDS

AT THE RIGHT TIME

WITH CONFIDENCE

Get the acclaimed handbook

for public relations and public information pros

The Communications Golden Hour:

The Essential Guide to Public Information When Every Minute Counts

Doug Levy

Expert Insights on Presentations, Data Breaches, and Legal Developments in Social Media: Doug Levy's Latest Blog Posts

Election brings misinformation storm

Election brings misinformation storm

Federal officials warn of torrent of misinformation in three days leading up to the U.S. presidential election. This post includes guidance on combatting misinformation. ...more

Best Practices ,Cybersecurity

November 05, 20243 min read

Presentation Secrets Revealed

Presentation Secrets Revealed

Presentation coach Doug Levy shares some tips on how to be a more effective speaker in front of an audience. ...more

Best Practices ,Presentation Skills

July 12, 20240 min read

Clear language key to data breach communications

Clear language key to data breach communications

The latest AT&T data breach disclosure shows clear communication about what happened. ...more

Best Practices ,Cybersecurity Corportate Communications &Crisis Communications

July 12, 20241 min read

Supreme Court clarifies when public officials can block critics from social media

Supreme Court clarifies when public officials can block critics from social media

The Supreme Court established a test to determine when a public official may be allowed to block people or delete comments from their personal social media accounts. ...more

Social Media ,Constitutional Law Best Practices &Municipal Government

March 19, 20245 min read

Communications Golden Hour® Workshops

Get your team ready for any communications challenges ahead with a customized workshop based on the Communications Golden Hour method. By focusing on what needs to happen in every situation, your team can confidently address each new situation, knowing they can craft the right messages and deliver them effectively.

  • Key messages

  • Reputation strategy

  • Media relations

  • Internal communications

  • Leadership support

  • Crisis preparedness

  • Artificial intelligence (AI)

  • Social media

  • Community engagement

Learn how to confront misinformation and deliver effective messages

Doug In The News

"For government officials,

the potential for generative AI to create
misinformation on a large scale
is only part of the calculus.

AI can distribute and amplify information, especially if it is trained to follow previously established patterns."

Just as public officials had to master social media, today’s government officials are in the same position with artificial intelligence. For government officials, the potential for generative AI to create misinformation on a large scale is only part of the calculus.... Instead of spending several minutes creating a social media post, city officials can use AI to create 10 posts tailored to specific audiences in seconds..... If there is an emergency, the faster and better you get your content out, the harder it is for misinformation to dominate and confuse.

Know what to say & how to say it

Whether you are a government public information officer, a corporate public relations professional or a leader in any organization, you must have the skills and confidence to step in front of any audience. In the 20 years since I left daily journalism, I've been coaching academic, nonprofit, corporate and government leaders so that they are able to deliver important information - clearly and confidently. I'm eager to help you prepare for media or other public interactions, internal presentations or anything else.

decades of solid experience

I began my career as a broadcast journalist in the 1980s, eventually covering the federal government and other beats for national media outlets based in Washington, D.C. From 1993-1999, I was a reporter for USA Today, covering healthcare, science and technology.

After leaving journalism in 2000, I started my second career as a corporate communications consultant. I've specialized in crisis communications across many different industries.

My clients have included organizations that experienced violence directed at scientists or leaders, public protests and criminal or ethical lapses, as well as companies facing more “routine” crises such as industrial accidents or customer injuries, product liability or other litigation, and executive or corporate transitions.

AWARD WINNING JOURNALIST

My investigative reporting won numerous honors, including a Peabody Award in 1987 for a documentary series that probed how "superstar" charities collected, used or misused millions of dollars donated for Ethiopian famine relief, family farm support and reducing hunger and homelessness across the USA. We discovered an enormous variation in the amounts and kinds of relief delivered by each charity.

Other honors were for broadcasts or articles on topics such as life-saving organ donations, consumer fraud, chemical weapons disposal and the secret scientific work done by the tobacco industry.

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Juridical Help

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Testimonials

Doug is an excellent communication strategist with strong political and business acumen. His diverse background and organization experience make him a valuable resource to the much broader organization. I worked with Doug on UCSF-wide emergency management policy issues, as a communication advisor to the police department on use of social networking media, on public safety issues impacting the UCSF School of Medicine, among other initiatives. Doug is an outstanding manager - creative, ethical, committed to the good of the group - with excellent follow- through. He's a go to guy who can be counted on to get things done. I recommend him highly.

Pam Roskowski

Former police chief, univ. of calif.

Doug is an incredible partner. I always enjoyed working on projects with him, often under tense and challenging circumstances. He’s strategic, whip smart and a talented writer, bringing valuable insight as a former journalist and, in particular, expertise in health care issues. Most importantly, Doug is able to manage difficult issues while maintaining a great sense of perspective and humor.

Sandra Chu

corporate communications executive

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Get In Touch

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